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4:18 pm
June 25, 2008
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pan
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I received a referral, and tried to sign up using the referral. After filling in the form and hitting the "I Agree" button, it pops up a message saying "Invalid Resident/Non resident status".
Has anyone else had this problem? I don't know how it figures out my resident status other than through my SIN number, but I am a Canadian Citizen (born in Canada) so I can't see how that' is a problem. The only other thing I can think of is that my phone number starts with 778 (which is a new-ish area code for the Vancouver area).
I have double-checked my information, but I keep getting this error. The guy on the phone at customer service kept assuring me that it would work if I just waited and tried "tomorrow", but I've tried over 3 days and I still get this error. This is pretty frustrating.
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10:13 pm
June 25, 2008
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Neko
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Maybe you should go in person to the Vancouver branch (if you're nearby).
http://www.icicibank.ca/abouticicibank/aboutus/vancouver.htm
Unless you were talking to someone at that branch already of course.
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1:35 am
June 26, 2008
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pan
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Thanks for the suggestion. I did drop by their branch when I was initially looking for information about the HiSave account. The Vancouver branch has all of the HiSave information taken down and when I asked about this they said that HiSave is a web account only and there is no branch service for it. I may as well try dropping by there anyway, but I'm not very hopeful.
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6:39 pm
July 1, 2008
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Selby
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I think you already know what there is to know about the bank.
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12:48 am
July 9, 2008
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Al
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I'm getting the same error, applying from Calgary. Were you able to figure out a solution… ?
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11:48 am
July 10, 2008
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pan
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After a lot of back and forth and time on the phone with them, they decided to sign me up over the phone and manually process the referral.
The over-the-phone sign-up happened only yesterday, and I received the "please send us a cheque" email. Hopefully the rest of the sign-up process, and the referral go through without any more problems.
The over-the-phone sign-up was their suggestion, so you might have to do some talking with them to make sure they have a record of the referral and your problems signing up. They gave me a SR number to refer back to the issue with.
Are you using a referral too?
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9:54 am
July 21, 2008
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Maxime
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on the phone with ICICI?
Did you get a hard time?
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3:30 am
July 24, 2008
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pan
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Signing up with them on the phone? I didn't have a hard time with them.
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