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pc financial – can't view cashed cheques anymore?

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1:59 pm
February 17, 2011


jacks

Member

posts 29

I've noticed that since the beginning of this year, pc financial doesn't seem to support cheque images anymore? The only reason I care is for tax (archiving) purposes for my rent cheques. Sometimes I don't get a receipt from the landlord. Also was so much easier to just download the pdf instead of having to scan it into my computer.

Or am I just imagining things? Maybe I should move over to the ing thrive chequing account :)

2:07 pm
February 17, 2011


msl

Guest

yaiks… really? let me check mine and i get back to you.

10:01 pm
February 17, 2011


msl

Guest

dear jack: the PC financial "view cheque image" feature is still there. I repeat. the feature is still available. i just tested it 30 seconds ago. i wrote 3 cheques this january 2011, and i was able to view them all a while back.

10:24 pm
February 17, 2011


jacks

Member

posts 29

Must just be me that. Pc emailed me back (wow, so quick) and said that nothing has changed. Not sure what happened, but both my rent cheques show up as being labeled cheque #0 instead cheque #22, 23, 24…

They told me to check under the transaction history option. Same as if I just click on the no fee savings account and scroll through the recent transactions. Which is nothing :) It would be pc financial that would scan them would it not?

1:13 pm
February 18, 2011


Doug

Guest

Unlikely, actually. Cheque clearing, processing and imaging is done by a contracted third-party in Canada, generally Symcor or INTRIA Items. Scanned images would be delivered via online software to their customers (i.e., the banks) who then pipe them through to their e-channel platforms, I presume.

As for why your cheque number did not show up, it could just be a read error or an inputting error by PC Financial's overnight batch run.

Cheers,
Doug

8:16 pm
February 26, 2011


jacks

Member

posts 29

Might be ok now? I think this is the first time actually used a cheque not towards rent. It scanned and can view it ok. I guess will find out mid march if my rent cheques scan in properly.

9:51 pm
March 7, 2011


zed

Guest

Thanks so much!!

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